I knew that to truly rest and recover, I'd need to take a break from the entire internet and screens as much as possible. Which made me wonder: what does it mean to rest when the world keeps spinning faster and louder, and when that anxious voice whispers what if staying informed could prevent the next catastrophe?

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“We built palatial forts in the snowdrifts after the plows went through. Lawn sprinklers in summers became portals to different realms and time periods; we ran through the strands of water with towels tied around our necks as capes.”

I texted this quote from Kristen Radtke’s article, “I Grew Up with Alex Pretti” to my childhood best friend, Jason.

Ever wonder why some businesses inspire cult-like devotion while others fade into the background? Today, I explore two radically different approaches to putting customers first—and why the most powerful insight isn't choosing between them.

What if the "requirements" that define professionalism in your industry are actually just elaborate hazing rituals designed to keep outsiders out? From unpaid internships to conference fees, every industry has its version of blurbs: obligations that masquerade as professional standards but really function to exclude people without the right networks or cultural capital.

“It's often hard to see your own value proposition clearly, but the process Nancy laid out—and her emphasis on authentic language—helped me hone in on what's most important about my business and my work style.”